CSR Job Description

Do you wish your work environment was more positive? Do you like to work hard and play hard? Are you happiest working in a family-like setting? Do you hate drama?

You might be the right fit for our hospital!

We are seeking Customer Service Representative with minimum one year veterinary hospital experience required. This position streamlines the client flow to provide every client and patient with compassionate and personal care, working with the doctor to ensure that clients’ questions are answered and concerns are addressed before they leave the hospital. Must be able to demonstrate a positive attitude when dealing with pet owners, management, and staff. Experience with medical record keeping using veterinary software, labeling and dispensing of veterinary products, animal diseases, veterinary terminology, pharmaceutical and nutritional products and basic animal handling and restraint are ideal. Avimark software experience is a bonus.

Come join an energetic, fun-loving group of like-minded pet-lovers. We are located in beautiful La Jolla, CA near UCSD and 5 min from the beach. Our 1.5 doctor general practice offers acupuncture and other alternative medicine, outstanding client care, and our well trained patient care staff boast 2 Registered Veterinary Technicians. Our staff enjoy coming to work and are passionate about what they do.

Do you want to learn and grow in a supportive environment? We offer our patients state of the art care and love expanding our knowledge base through continuing education.

Do you love people? We provide top-notch customer service and pride ourselves on cultivating happy and satisfied clients.

We offer paid time off and paid sick leave, generous employee discounts and a fun work environment. Full time preferred, part time considered. Must be able to multi-task and work efficiently. Must also be committed to continued learning and offering excellent client service.

Job Types: Full-time, Part-time

Salary: $13.00 to $18.00 / hour